UX Health Check
Find out what's holding your digital product back.
We analyze your digital product experience, identify friction and deliver clear, prioritized recommendations.
- An independent read on the current experience
- Issues prioritised by severity and impact
- Actionable recommendations, not theory
- A low-risk starting point for a larger project
What we review
Six dimensions that decide whether a digital product works in practice.
Usability
- Navigation
- Clarity
- User flows
- Interaction patterns
Mobile Experience
- Responsive behavior
- Touch interaction
- Readability
- Mobile journeys
Conversion
- CTAs
- Drop-off
- Forms
- Friction
- Decision points
Accessibility
- Contrast
- Keyboard
- Focus
- Forms
- Interaction states
Consistency
- Visual consistency
- UI patterns
- Components
- Design system opportunities
Content & Information
- Hierarchy
- Labels
- Content clarity
- Information architecture
50+ UX checkpoints
More than 50 experience checkpoints across usability, conversion, accessibility and interface consistency.
- 12+
- Usability and flows
- 8+
- Mobile and responsive
- 10+
- Conversion and forms
- 10+
- Accessibility
- 6+
- Interface consistency
- 6+
- Content and information
How it works
01
Tell us about the product
Context, goals and critical journeys.
02
We review the experience
We walk the product the way your users do.
03
We identify key issues
Every friction point recorded with evidence.
04
We prioritize opportunities
Severity, impact and estimated effort.
05
You receive clear recommendations
An actionable document, free of jargon.
What you get
A report your team can act on in the next sprint.
- UX assessment of the current experience
- Issue list
- Severity and priority
- Screenshots and annotations
- Conversion opportunities
- Accessibility observations
- Recommended improvements
- Priority roadmap
Severity system
Every issue carries a label, a symbol and a description — never colour alone.
Critical
Blocks the task or prevents access to the product.
High
Creates significant friction in business-critical journeys.
Medium
Degrades the experience without blocking the task.
Low
Refinement or consistency improvement.
Checkout form
Conversion
- Issue
- Too many required fields before users understand why the data is needed.
- Impact
- Increased friction and abandonment at the payment step.
- Recommendation
- Reduce initial cognitive load and provide contextual guidance per field.
- Severity
- High
A UX Health Check can help if...
- Conversion is lower than expected
- Users abandon critical journeys
- The product has grown over time
- The mobile experience feels inconsistent
- Teams disagree about what should be improved
- Accessibility needs to be reviewed
- You are planning a redesign
- You need evidence before investing in a larger project
Related services
02
UX/UI Design
Simple, intuitive and consistent digital experiences.
Explore UX/UI Design03
Product Design
From problem to product.
Explore Product Design05
Accessibility
Digital experiences for everyone.
Explore Accessibility
Frequently asked questions
Ready to find out what can be improved?
No commitment. It starts with a conversation.